JOB SUMMARY
The Admissions Receptionist serves as the first point of contact for prospective students, families, and visitors entering the Admissions office. This role is vital in creating a welcoming environment and ensuring efficient communication and administrative support within the Admissions Office.
REQUIREMENTS
- High School Diploma.
- Friendly and Personable.
- Ability to handle high call volume phone system.
- Ability to manage a schedule/calendar.
- Exceptional skills in organization.
- Ability to multitask.
- Excellent time management.
- Customer service.
- A working knowledge of Microsoft Office and Google Suite.
- Excellent written and verbal communication.
- Bilingual is desirable (Spanish or Portuguese) .
DUTIES AND RESPONSIBILITIES
- Greet and assist all visitors in the Admissions lobby with professionalism and warmth.
- Answer and direct incoming phone calls and respond to emails in a timely manner.
- Filter all email and voicemail messages to the appropriate personnel.
- Support the department by helping coordinate campus tours and visits.
- Process incoming mail; scan and upload admissions documents.
- Provide support for applicants who need assistance.
- Manage systems processes to ensure applications and inquiries are assigned to advisors.
- Provide administrative support to the Admissions management and DSO as needed.
- Maintain the cleanliness and organization of the Admissions supply room; keep supplies stocked and ready.
- Assist in ordering office supplies and submitting work orders for office needs.
- Help with planning and execution of Campus Days, New Student Arrival, and other admissions events.
- Pull various reports, ensure data upkeep, and submit end-of-day reporting as assigned.
- Complete any other duties or special projects as needed by management.
