Department:
Finance Department
Status:
Full-Time
Description:
This position is the primary point of contact for all financial matters handled within Christ for the Nations involving students and alumni. As a Student Accounts Specialist, you will play a crucial role in managing current student accounts, financial transactions, and ensuring the smooth financial operations of our institution. You will work closely with students, parents, and colleagues to address inquiries, resolve issues, and maintain accurate financial records. This position requires strong attention to detail, excellent customer service skills, and a commitment to maintaining financial compliance.
Qualifications:
- Previous experience in student accounts, financial aid, or a related role is a plus.
- Strong attention to detail and accuracy in financial record-keeping.
- Excellent communication and interpersonal skills.
- Proficiency in using financial software and Microsoft Office Suite.
- Ability to work effectively in a fast-paced and dynamic environment.
- Commitment to maintaining confidentiality and handling sensitive information with discretion.
Duties and Responsibilities:
- Student Account Management: Maintain and update student accounts records in compliance with university policies and regulations. Monitor account balances, process tuition payments, manage outreach accounts, student discounts, and reconcile accounts accurately. Receive payments in form of check, cash, or card.
- Customer Service: Provide exceptional customer service to students, parents, and staff by promptly responding to inquiries, resolving issues, and providing accurate information.
- Billing and Invoicing: Generate and distribute tuition bills, invoices, and statements to students and their families. Work with students to set up payment plans and arrange for deferred payment options when necessary.
- Financial Reporting: Prepare and analyze financial reports related to student accounts, including aging reports and delinquency reports. Assist in financial audits by providing necessary documentation and supporting data.
- Compliance and Regulations: Implement and enforce financial policies and procedures related to student accounts.
- Technology Utilization: Utilize accounting and student information systems to manage student accounts and track financial transactions accurately.
