The Overnight Family Support Associate helps maintain a safe, calm, and supportive environment for the mothers and children residing at In My Shoes.
This is a sleep-permitted overnight position. The employee must remain on-site throughout each assigned shift, keep the duty phone accessible, and wake and respond promptly whenever a resident or household need arises. Designated on-site staff quarters are provided for use during assigned shifts.
The ideal candidate is mature, dependable, calm under pressure, and comfortable supporting pregnant and postpartum mothers in a residential environment.
Essential Responsibilities
Overnight Coverage and Safety
- Report for duty by 6:00p.m. and receive an evening handoff regarding resident needs, appointments, concerns, incidents, and special instructions.
- Maintain possession of and respond promptly to the duty phone throughout the shift.
- Remain on-site and available to assist residents during the entire assigned shift.
- Monitor entrances and verify that exterior doors, windows, gates, and other designated areas are secured.
- Complete scheduled house and safety checks without unnecessarily disturbing residents.
- Maintain a calm, secure, and respectful residential environment.
- Enforce quiet hours, visitor restrictions, curfews, and other residential expectations consistently and respectfully.
- Address immediate spills, safety hazards, or shared-space concerns that arise overnight. This is not a routine housekeeping position.
- Shift Handoff: The employee must report by 6:00 p.m. for a paid evening handoff and assume primary overnight responsibility at 6:30p.m. The employee will remain on duty until 8:00 a.m. and may leave only after responsibility has been formally transferred to the designated morning staff member.
Resident and Postpartum Support
- Provide appropriate practical and emotional support to residents as needed.
- Provide additional support to postpartum mothers, particularly during the first weeks following delivery- cooking involved.
- Offer limited newborn assistance when a mother must attend to an immediate personal or health-related need.
- Reinforce established infant-safety and safe-sleep expectations.
- Observe for possible postpartum medical, emotional, or safety concerns and promptly notify the appropriate IMS staff member or emergency personnel.
- Maintain appropriate boundaries and recognize that this position does not replace a mother’s responsibility for the care and supervision of her child.
Emergencies and Overnight Incidents
- Respond appropriately to illness, resident conflicts, fire alarms, building concerns, unauthorized visitors, and other overnight incidents.
- Use appropriate de-escalation practices when responding to resident conflicts.
- Contact emergency services and notify the appropriate IMS leadership when required.
- Remain awake, alert, and available when a resident is away from the home overnight due to labor and delivery, an emergency-room visit, hospitalization, or another medical concern.
- Maintain communication through the duty phone and provide access through the property gate and home when a resident returns.
- Assist with the resident’s safe reentry and immediate support needs within the scope of the position.
- Remain on duty during an active emergency or unresolved safety concern until responsibility is transferred to another authorized staff member.
Documentation and Communication
- Document overnight activity, resident concerns, duty-phone calls, policy concerns, and unusual incidents before leaving the shift.
- Complete incident reports promptly when required.
- Provide a clear morning handoff to the designated staff member or supervisor.
- Protect resident confidentiality and maintain professional boundaries.
- Follow all mandated-reporting, child-safety, emergency-response, and confidentiality requirements.
- Participate in required training, staff meetings, supervision, and performance evaluations.
- Perform other overnight support duties reasonably related to the safety and operation of the home.
Schedule
The regular schedule consists of:
- Two overnight shifts each week from 6:00 p.m. until 8:30 a.m.
- One additional weekend overnight shift each month from 6:00 p.m (Friday) until 8:00 a.m (Monday)
Specific coverage nights will be determined internally based on the needs of the home. Some scheduling flexibility is required, as coverage nights may occasionally change due to resident medical needs, holidays, staffing needs, or emergencies.
Sleep-Permitted Shift
IMS provides designated on-site staff quarters for the employee’s use during assigned overnight shifts. These quarters are separate from the optional off-site staff apartment and may not be occupied outside scheduled working hours.
Sleep is permitted when resident and household needs have been addressed. However, the employee must:
- Remain on-site throughout the entire shift.
- Keep the duty phone accessible.
- Wake and respond promptly whenever assistance is required.
- Remain awake when an active medical, resident, or safety situation requires continued attention.
The entire overnight shift, including permitted sleep time, is treated as paid working time.
Compensation and Timekeeping
The position pays $1,500 per month according to IMS’s regular payroll schedule.
This is a salaried nonexempt position. The employee must accurately record all hours worked, including overnight shifts, required meetings, training, emergency extensions, documentation completed outside the scheduled shift, and other authorized work.
All time actually worked must be reported and will be paid. Overtime compensation will be provided when total hours worked exceed 40 in an established workweek.
- The estimated housing value is not cash compensation and is not used to satisfy minimum-wage or overtime requirements.
- Employees accepting housing must sign and comply with a separate staff-housing agreement.
- Continued eligibility for staff housing is contingent upon continued employment in an eligible position.
The housing agreement will address the assigned room, shared spaces, utilities, guests, security, confidentiality, property care, prohibited conduct, and move-out requirements.
Minimum Qualifications
- Must be at least 25 years of age.
- Must possess a valid driver’s license.
- Must have consistent access to a safe and reliable vehicle.
- Must maintain legally required automobile insurance.
- Must successfully complete all required background and reference checks.
- Must be able to wake promptly and respond appropriately to overnight needs.
- Must demonstrate maturity, reliability, patience, discretion, and sound judgment.
- Must remain calm and make responsible decisions during medical, behavioral, or household emergencies.
- Must be able to maintain resident confidentiality and appropriate professional boundaries.
- Must be willing to follow IMS policies, residential expectations, and emergency procedures.
- Must be able to perform the essential functions of the position, with or without reasonable accommodation.
Preferred Qualifications
- Previous parenting or newborn-care experience.
- Experience supporting pregnant or postpartum mothers.
- Experience in residential care, social services, ministry, human services, or a related environment.
- Current CPR, First Aid, and infant-safety certification—or willingness to obtain required certifications within the timeframe established by IMS.
- An understanding of trauma-informed care and appropriate de-escalation practices.
